Welcome!We are so glad you want to find out more about us. The first thing you should know is that TimberLine Outdoors is committed to exceeding our clients’ expectations. In fact, our company mission is: To enhance the beauty and value of every client’s property while exceeding their expectations every step of the way. As you browse through our site, we think you’ll see this mission come to life in the photos of our completed projects and through the words of our clients.
TimberLine Outdoors provides design and installation of landscaping and hardscaping throughout the Chattanooga Region. We also offer professional landscape maintenance services through our Maintenance Division and Tree Removal through our Tree Division. We also serve the South East United States through our disaster relief efforts provided by our Tree Division. Contact us today so that we can find out more about you and how we can create an outdoor environment that exceeds your expectations–every season of the year.
Our process begins with a careful planning of each project:
- Requirements analysis
- Project Goals
- Site layout
We move the planning further into reality in the design stage:
- Project planning
- Design creation
- Review and approval cycle
The actual Landscape Installation or Tree Removal Service:
- Install / Remove
- Site clean-up
Our office manager follows up with a call and/or letter to get feedback:
- Phone Call
- Process improvement
This video contains a short testimonial from a storm damage clean-up client that occurred during storms that hit Chattanooga a few years back.
At TimberLine Outdoor Services, we offer an unmatched guarantee in our industry:
100% Happiness Guarantee, If you are not 100% Happy then the maintenance service call is on us.
What Is Happiness?
Service call performed on scheduled date
All areas maintained as outlined in agreement
All areas cleaned prior to technician leaving
Unhappy? Call, email or submit email through client portal.
To us service means promptly returning calls and showing up on time. It’s being able to understand what you, the client, are asking for and delivering it.
It’s grounded in taking pride in our work and providing on-site guidance to be certain every detail of your project is flawlessly executed. And it’s knowing how to create landscapes that work with the environment, thereby reducing the cost to maintain them.